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Want to return an item? No problem - our return process is quick and easy.
If you want to return a tool without a battery, simply follow the steps in our Returns Center https://return.greenworkstools.eu/.
Add your order number, select the product you would like to send back, and choose the reason for return.
A return label will be generated automatically at the end of the process. Please attach the return label to the original packaging (if it is still in good condition) or use other secure packaging.
If you wish to return batteries or products containing batteries, please check the list below first.
PDF File “Battery Return Checklist DE”
PDF File “Battery Return Checklist FR”
PDF File “Battery Return Checklist IT”
We cannot accept returns of damaged or defective batteries. If all questions are answered with “No”, you can return the items via your carrier. Then continue in our Returns Center https://return.greenworkstools.eu/. Add your order number, select the product, and choose the reason for return.
Your return label will be generated automatically at the end.
Please attach both the return label and the UN3480label to the original or another secure packaging.
If any question is answered with “Yes,” please contact our Customer Service https://greenworkstools.eu/pages/contact, and we will be happy to help.
Please contact our Customer Service https://greenworkstools.eu/pages/contact, and we will provide assistance with your return.
